The Exceptional Leader:Action Steps for Leadership Formation DVD by Jack Zenger


Jack Zenger Cofounder and CEO, Zenger Folkman


Effective leaders are crucial to the success of any enterprise. Yet, many common approaches to leadership development have failed to provide meaningful results. 

Jack Zenger believes that average managers can develop the specific traits shared be exceptional leaders, thereby improving retention, customer satisfaction, employee engagement, and bottom-line net profitability. 

Based on empirical research and the best practices of leading organizations, Zenger defines these characteristics, and offers ten specific recommendations proven to enhance leadership development.


Jack Zenger has authored or co-authored six books including Results-Based Leadership, and Hanbook for Leadership. He received an MBA from UCLA, and a doctorate in business administration from the University of Southern California.


Program Highlights


  • How to establish a leadership development plan that actually works.
  • Why being allowed to make mistakes is critical to becoming a great leader.
  • The differentiating attributes of extraordinary leaders: walking the talk, communicating powerfully, thinking strategically and connecting with the outside world.
  • Duration: 52 minutes.